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Japanese style

Despite its size, Japan is the world's second largest economy. In 1997, Japan was hit by an economic crisis, but seems to have largely recovered. The Japanese are very traditional people and have a unique style of doing business. Here are some tips.



Tips on making appointments

  • If you don't have a connection, a personal call will be more effective than a letter, which may go unanswered. Punctuality is a must; the Japanese believe it is rude to be late.
  • For three weeks (December 28 to January 3; Golden Week, April 29 to May 5; and Obon, mid-August), many Japanese visit the graves of their ancestors. Avoid scheduling business trips during these periods.
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    Tips on how to dress

  • Take your shoes off in temples and homes, as well as in ryokan [inn] style restaurants. Try to wear slip-on shoes. Ensure that you pack a supply of clean, conservative socks.
  • Summers in low-lying areas of Japan are hot and humid. Pack several changes of clothes to maintain a clean appearance.
  • Business meetings are sometimes held in inns [ryokans], where you may be expected to wear a yukata robe to dinner. Wrap a yukata left over right. Only corpses wear a kimono wrapped right over left.

    Tips on making conversation

  • You may be asked extremely personal questions. If you don't want to answer, gracefully sidestep the question.
  • Don't make accusations or direct refusals.
  • You may find it necessary to pretend that your Japanese colleague understood you. These "face-saving" measures are essential.
  • It is considered polite to frequently say "I'm sorry". Apologise often.
  • Welcome topics of conversation include Japanese hospitality, history and art, positive comments about the Japanese economy and sports. Avoid WWII.
  • San, a general honorific attached to a person's last name, is not used when referring to a spouse or children or to someone in your company when talking with someone outside it.

    Tips on giving gifts

  • Gift giving is an important part of Japanese business protocol. Gifts are exchanged among colleagues on July 15 and January 1.
  • Present gifts toward the end of your visit.
  • Present gifts with both hands.
  • Gifts in pairs are considered lucky, and four or nine of anything is considered unlucky.

    Tips on making deals

  • One side of your card should be in English, and the reverse in Japanese. Include as much about your background as possible.
  • When you receive another person's card, carefully examine it and then remark upon it.
  • The Japanese are encouraged to develop an intense loyalty to their respective groups. Never single out a Japanese colleague, even for praise or encouragement.
  • Be especially respectful to your older Japanese counterparts age equals rank.

    Tips on entertaining

  • When you are taken out, the host always pays. In a traditional Japanese style restaurant, your host will generally order for you. Make sure to thank them.
  • Bars are popular venues for business entertaining, particularly karaoke bars where you will be expected to sing along. Plan on staying out very late into the night.
  • Women guests are not welcome at geisha houses and Sumo wrestling rings.



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    Gate To Turkey is published by Dogan Burda Magazine Publishing and Marketing S.A. Reproduction in whole or in part of any material in this publication without prior written permission from Dogan Burda Magazine Publishing and Marketing S.A. is expressly prohibited.